Job Description
At AKQA we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.
Experience Designers at AKQA craft, concept, and deliver interfaces that make technology more natural and enjoyable to use. With expertise in design strategy, technology and brand, our design team of researchers, visual designers and user experience designers take a human-centred approach to create beautiful and meaningful brand experiences.
We’re looking for a Senior UX Designer who can inform strategy and design process by providing insights about user needs, goals and behaviours. The Senior UX Designer is a highly skilled design practitioner with passion and experience in UX design processes.
Responsibilities
- Drive a user-centred design process for projects, working closely with XD designers, strategists and data analysts.
- Lead initiatives on research projects, offering support and guidance to others.
- Demonstrate subject matter expertise in web development and mobile/cross platform user experience.
- Develop research strategies throughout the project lifecycle, from conception to launch and ongoing optimisation.
- Plan and execute large-scale research and user sessions.
- Source external parties to plan and execute large-scale research.
- Conduct research using a variety of qualitative and quantitative methods including surveys, interviews and testing.
- Provide recommendations to the XD design team based on findings.
- Explore and adapt new research methodologies as appropriate.
- Moderate and facilitate user research sessions, in person and remotely.
- Clearly communicate and report user problems and user needs in a way that easily translates insights into actionable solutions.
Qualifications
- Previous experience in a dedicated research role.
- Experience with analytics data, A/B testing and other quantitative sources is desirable.
- Experience with qualitative behavioural and attitudinal research techniques.
- Experience with third-party or secondary research.
- Ability to lead, inspire, and positively influence others.
- Ability to innovate and think creatively to deliver results
About the Company
AKQA is a design and innovation company that employs over 3,000 professionals across 20 countries. Named Digital Agency Global Network of the Year in Campaign’s 2023 Global Agency of the Year Awards, AKQA was also awarded the Cannes Lions Grand Prix for Digital Craft in 2023, and the Grand Prix for Design in 2021. In 2023, AKQA was recognised as a winner in Fast Company’s Innovation by Design Awards. AKQA also won Fast Company’s World Changing Ideas in 2022 and led Gartner’s research into global marketing agencies in 2021.
AKQA is an Equal Opportunities Employer, we believe that diversity is vital to AKQA’s ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, colour, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability or veteran status have no bearing on our hiring decisions. If you have a disability or special need that requires accommodation, please let us know. Aboriginal, Torres Strait Islander and Indigenous people are encouraged to apply for this role.