Job Description
AMXL JP is seeking an innovative & entrepreneurial Senior Product Manager. You will be responsible for driving product adoption strategy & own business outcomes for JP AMXL across multiple Amazon products. In this role, you will work extensively with Supply Chain Optimization Tech/Optimal Inventory Health/business, operation, finance and legal teams and central product, science and tech teams to fulfill your mission.
About the team
AMXL JP team is a single threaded organization that owns Amazon's end-to-end Heavy & Bulky (H&B) logistics network with our willing and equally customer obsessed partners, offering shipping, service & support for consumers and companies in a safe, reliable, seamless, standardized, and sustainable way that surprises and delights our customers. Our delivery partners are experienced in H&B deliveries, providing special handling services such as Room of Choice Delivery, Installation/Assembly and Recycling/Haul-Away.
Our team is made up of a diverse group of individuals across operations, supply chain, tech, finance, planning, customer experience, business intelligence and program management that work closely and collaboratively across Amazon to constantly improve and scale our operations, always insisting on the highest standards and obsessing over delivering bigger smiles for our customers.
Responsibilities
- Lead development of product strategy
- Take End-to-end ownership of key customer impacting metrics in this space
- Oversee multiple programs in various stages of the lifecycle
- Define creative, high quality, long term product roadmaps based on team strategy and vision
- Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application
- Manage prioritization and trade-offs among cost savings, performance and operational support load
- Proactively identify / resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals
- Drive product launches in concert with adjunct product, Engineering, Science and Analytics teams
- Create buy-in for the product/feature/service vision and strategy with stakeholder, technical and leadership teams
A day in the life
- Identify business opportunities, articulate required customer experience and clarify Japan specific requirements
- Define those business requirements working closely with JP teams and verify / localize products to ensure customer experience working with global product management / development teams
- Work closely with global Supply Chain Optimization Tech/Optimal Inventory Health/AMXL/Others Product/Program Management team to understand mid-long term roadmap and reflect Japan specific requirements to roadmap
- Work with Customer Service, Legal, Finance, Compliance and Tax to assess requirements
- Keep leaderships updated on product roadmap, project status and issues / opportunities in products.
Qualifications
Basic Qualifications
- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology products
Preferred Qualifications
- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
About the Company
What unites Amazon employees across teams and geographies is that we are all striving to delight our customers and make their lives easier.
The scope and scale of our mission drives us to seek diverse perspectives, be resourceful, and navigate through ambiguity. Inventing and delivering things that were never thought possible isn't easy, but we embrace this challenge every day.
By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.