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Senior Support & Software Engineer

Canonical Tokyo | Remote

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Language
EN: business
JP: business
Salary
Employment Type
Full time

Job Description

Combine your Linux support and software engineering skills, passion for technology, and your general knowledge of the full stack, from hardware to application, networking, Linux and open source, to help customers get the most from their solution from Canonical. Our team provides exceptional technical support and engineering solutions to help customers with everything open source from Ubuntu Server and Desktop to OpenStack and Kubernetes.

This is an exceptional opportunity for an open source technologist who enjoys solving problems under pressure. 


Responsibilities 

  • Apply your knowledge of Linux virtualisation using Libvirt/KVM, containers and Kubernetes along with your knowledge of TCP/IP networking to support customised solutions for our customers
  • Be the technical authority and demonstrate your experience with popular open source software such as PostgreSQL, Corosync/Pacemaker, MongoDB, MySQL and Apache
  • Provide advice on deployed architecture, implementing solutions for complex problems and guiding customers to successful data-center infrastructure operations
  • Communicate regularly with the customer team about ongoing issues

If you have a passion for the latest open source technologies, technical support, cloud-native development, data-center technologies such as Openstack, Kubernetes and networking, you will love the Senior Support & Software Engineer role at Canonical. 


Qualifications

  • BA/BS degree in Computer Science or related technical field
  • Open source development or scripting experience
  • Professional experience with either OpenStack, Kubernetes, Ceph and/or Ubuntu
  • Excellent communications skills, both verbal and written, in English and Japanese
  • Extensive experience in customer-facing positions
  • High motivation, ability to multi-task and follow-up reliably on commitments
  • Experience with or willingness to learn new technologies, including LXD, Snaps, MAAS, Juju and Ubuntu
  • Ability to travel

About the Company

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity we will give your application fair consideration.