Job Description
Episode Six is a growing Account Management organization looking to add an Account Manager for our Japan Team based in Tokyo.
Responsibilities
- Proactively build and manage relationships with clients and their key personnel to become a trusted partner for our clients
- Manage the governance framework with clients, and run key forums such as Steering Committees and Business Reviews
- Identifying and developing opportunities with existing clients
- Ensure KPI's and targets are being met
- Manage the business side for development, enhancements or change requests with the client, working with and supporting the relevant internal teams
- Create and maintain forecast models and invoicing is current with the client
- Work within the business development team to renegotiate contracts as required
Qualifications
What experiences and skills are necessary to be successful in this role:
- 5+ years of Account Management experience within the financial services sector, direct cards, payments or issuer processing experience preferred
- Strong written and verbal communication and presentation skills in Japanese (native)
- Strong networking skills with the ability to build rapport both internally and externally
- Growth mindset
- Ability to adapt and thrive in a fluid and fast-paced business environment
- Ability to work independently as well as collaboratively within and across teams
- Ability to identify areas for improvement and raise with solutions in mind to ensure the team is consistently improving
- Ability to grow into leadership positions
- Business-level written English ability is required, business-level or above written and verbal ability is preferred.
What makes a successful E6er?
- We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow.
- We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact.
- A people first mentality. From professional development on day 1 to a 360 focus on your wellbeing, and the ability to work where you need to
About the Company
Whether you're launching your first card program, outgrowing an off-the-shelf solution, searching for the perfect ledger, or expanding into new markets, Episode Six helps you move fast and scale smarter.
Our flexible cards and ledger infrastructure is trusted by 50+ enterprise customers across international banking, ecommerce, healthcare, and airlines. Available in 15 AWS regions and 30+ markets, we deliver 99.99% uptime and 24/7 support, making even the most ambitious product roadmap a reality.
🔹 Issue, manage, and scale credit cards, commercial cards, CaaS, virtual accounts, installments, rewards, and more — all on our API-first, real-time platform designed for growth and resilience.
🔹 Modernize without limits. Our modular, cloud-native technology adapts to your business, so you’re never locked in by legacy constraints.
With Episode Six, it’s possible. Follow us to stay ahead in the future of payments.
E6 is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
E6 is committed to providing reasonable accommodations for qualified individuals with disabilities who may require additional assistance in engaging in our application and interview process. Please feel free to reach out to E6's Talent Acquisition Team at recruiting@episodesix.com if you need any assistance completing our application or need accommodations during your interview process.