Job Description
Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, create, test, and ship better designs, together. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!
Figma is looking for our Manager, Enterprise Account Management in Japan to join our dynamic team of creatives, engineers, marketing wizards, and brilliant business folks. You aren’t the typical sales leader, and we aren’t the typical design tool company. At Figma, we think outside the box, lift constraints that block our imagination everyday, and we expect you to do the same. With this role you’ll get in at the ground floor in a fast growing sales org. You’ll collaborate with our existing customer base and potential customers in driving meaningful relationships that add value to the customer experience and revenue to our bottom line.
Figma is growing and adapting quickly. Our next team member will have an agile, dynamic approach, be comfortable embracing change, a true team-player, and love working with our growing footprint of Fortune 1000 customers. You won’t be alone! Figma has an incredible team and you’ll work closely with other groups including Support, Design, Engineering, Product Marketing, and Community. As our Manager, Enterprise Account Management you will build and lead a team of Account Managers in the region responsible for continuing the growth of our Enterprise product. You will report to our Country Manager.
Responsibilities
- Lead a team of motivated and diverse individuals to foster an environment of success
- Participate in customer and prospect meetings
- Assist in continual training and development, including mentorship, hiring and career growth
- Help shape and further develop sales processes and initiatives
- Interview, hire and train new team members as we scale the business and company
- Deliver weekly forecast meetings and advise Account Managers on strategies to help exceed their goals
Qualifications
- 10+ years of sales experience(preferably within SaaS)
- 5+ years of management experience
- Understanding of our technical and competitive landscape
- Ability to thrive in a constantly changing and evolving environment
- Exceptional coaching, writing, discovery and presentation skills
- Excitement for increasing customer happiness and developing lasting customer relationships
- Proven track record of leading successful and consistent sales team
We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let your recruiter know if you require accommodation.
About the Company
Dylan Field and Evan Wallace co-founded Figma in 2012 with the vision of building tools for designers in the browser. Their goal was to create the first design tool that combined the accessibility of the Web with the functionality of a native app. Today Figma is a platform with tools and spaces to support the entire product development process—idea to design to build—and has simplified collaboration for companies like Microsoft, Uber, and The New York Times to name a few.
At Figma, we celebrate and support our differences. We know employing a team rich in diverse backgrounds, experiences, and opinions allows our employees, products, and community to flourish. Figma is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.