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Service Product Marketing Manager

Lenovo Tokyo
Language
EN: none
JP: none
Salary
Employment Type
Full time

Job Description

Lenovo Services is seeking a Product Manager for NEC Personal Computers (NECPC)/Lenovo Solution and Services Team to lead the service marketing program and service product lifecycle. This person will serve in a service market leading role reporting to Japan Services Product Marketing Manager. This is a service portfolio management role as a partner of Lenovo service sales and marketing team who will be responsible for driving services booking, GAAP revenue, PTI (Pre-Tax Income) by offering the competitive service menu and expands service portfolios with Global Lenovo Leaders.

The team’s primary focus is 4P (Product, Price, Place, Promotion), branding, new services launch, marketing parts number creation, marketing seminar, market communications and service registration in terms of KPI management of daily execution of the business. 


■Key Interaction with:

  • lobal/AP Service Marketing
  • Japan Service Delivery Organization
  • 4P, NECPC/Lenovo Sales, Legal, Finance
  • Web Marketing
  • Order and delivery process management with SOP and Dalian team

Responsibilities

This position leads product localization and sales enablement such as product marketing finesse for Japan market, sales training customizing AP content, product demo including script and environment preparation, marketing campaign planning and execution and etc

This position also leads planning and managing key activities and initiatives that are driven by team members. From the point of view, he/she will program manage Service Marketing responsibilities as PM or Controller. 

S/he will work closely with the Japan services sales team, NECPC/Lenovo Japan 4P team,4 sales organizations (GA, KA, Channel/Retail, Consumer) and NEC Corp. S/he also has to establish good and close communication with Lenovo global service sales, marketing and offering team.

  • Manage service product lifecycle through developing, launching, and end of service life (EOSL), as a portfolio owner
  • Manage Marketing Planning(aka, 4P), Budget, Evidence and delivery contractor
  • Release service marketing announcement letter not only internal but also external
  • Sales training and seminar/event
  • Delivery readiness (Partner, Service delivery team)Online Web contents creation
  • Create Service T&C and SOW in Japanese
  • Maintenance Marketing Parts number (price, costing, GP%)
  • Competitive analysis
  • UAT management for new marketing tools
  • Create a mid-term roadmap for services sales marketing group covering Enterprise / Channel / Web sales divisions
  • Design and facilitate meetings to efficiently solve business issues
  • Monitor continuously and consistently business performance and initiative progress on daily, weekly, monthly and quarterly basis
  • Facilitate issue solving and drive execution of recovery plans for KPIs
  • Localization of marketing assets based on the understanding of Japan market
  • Sales enablement through training, demo, sales support
  • Marketing campaign planning and execution to enhance sales revenue
  • Define and build end to end process from sales to delivery

About the Company

We are Lenovo. We do what we say. We own what we do. We WOW our customers. 

Lenovo is a US$62 billion revenue global technology powerhouse, ranked #217 in the Fortune Global 500, employing 77,000 people around the world, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver smarter technology for all, Lenovo has built on its success as the world’s largest PC company by further expanding into growth areas that fuel the advancement of ‘New IT’ technologies (client, edge, cloud, network, and intelligence) including server, storage, mobile, software, solutions, and services. 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub