Responsibilities
You will contribute to maximizing user experience and business impact through UX/UI design.
- UI/UX design of the flea market app "Mercari" (experience design related to listing and purchasing, etc.)
- UX/UI improvements for existing products, UX/UI design for new services
- Collaborating with UX researchers and data analysts to propose new customer experience improvements based on qualitative and quantitative research
- Communicating with product managers/engineers and getting involved in decision making
- Driving projects forward (managing progress/resources and adjusting scope of work)
- Working on the operation of the design team (maintenance of design data and tools, recruitment activities, design workshops, team building, etc.)
Example Projects
- Continuously improving UX/UI to make listing and purchasing more user-friendly and convenient
- Redesigning the design system for the flea market app and web
- Improving listing and buying experience by item categories
- Improving UX and UI of components that Mercari and Merpay share
- Defining design principles and creating product guidelines
Development Tools/Environment
- Figma, Adobe Creative Cloud, GitHub, Slack, etc. / Mac
Unique and Bold Challenges
You will lead the product design of "Mercari," which is used by as many as 22 million customers monthly. We are aiming not only to design the surface of the product but also to contribute to building better UX/UI and business impact by overseeing the entire customer experience of listing and buying. Additionally, We are focusing on the operation of the design team, aiming to establish design infrastructure to support the team, including processes, product guidelines, and Design Systems. Through experience in the Mercari design team, we aim to grow into a designer who can excel on a global scale.
Qualifications
Required Experience
- Shared understanding and belief in our company’s mission and values
- 7+ years experience designing UI/UX for apps or web
- Ability to demonstrate leadership skills and lead projects in collaboration with team members
- Experience using development tools such as Figma and prototyping tools
- Experience using the Mercari app to buy and sell items
*Please attach a portfolio that shows the track record of projects that you have been involved in, including overall process, roles & responsibilities, and output.
Preferred Experience
- Experience in people management or enthusiasm for creating a design organization
- Experience in managing projects
- Experience designing B2C services with a large user base
Screening Criteria
- Ability to demonstrate leadership skills and lead projects in collaboration with team members
- Constantly seeks ways to improve their skills and learn new things
- Works on things in a timely manner and in close collaboration with those around them
- Takes ownership over their tasks, and proactively moves projects forward
- Has the ability to adapt to a changing environment
- Can talk on equal footing with the business side and the engineering side
*See this page for details.
Technical Assessment Criteria
- Understanding and execution ability in a series of design processes.
- Skills in conceptualization and realization of problem-solving solutions.
- Ability to explain design concepts and processes.
Language Requirements
Either of the following is required
- a. English: Independent (CEFR – B2) / Japanese: Proficient (CEFR – C1)
- b. English: Proficient (CEFR – C1) / Japanese: Basic (CEFR – A2)
* For details about CEFR, see
About the Company
Our Mission
Mercari is a Japan-based company with the mission of “creating value in a global marketplace where anyone can buy & sell.” Having continuously worked toward this goal since our founding in 2013, we are now transforming from a startup into a global player. While this transformation brings its own specific set of challenges, we believe that solving them one after another will allow us to fully achieve our mission. Are you interested in working together to take on these exciting challenges?
Our Culture
Mercari’s culture has been central to the company since our founding, with the three core values of Go Bold, All for One, and Be a Pro. In addition, the “Trust & Openness” value was introduced to embody our culture of mutual trust, where information remains transparent and rules are kept to a minimum. Regardless of how big Mercari gets, our culture is essential to achieving our mission and will be promoted throughout our organization.
Working Conditions
Employment Status
Full-time
- Probationary period: First 3 months after joining the company. (During this period your contract conditions will be the same as that of a permanent employee.)
Office
Roppongi
- Smoking is prohibited within our offices
- Mercari has introduced a work style policy called “Your Choice.” Each member is free to choose whether they want to work in the office or work fully remote. *Exceptions made for certain kinds of work.
Work Hours
- Full flextime (no “core time” or “flex time”)
*Does not apply to all positions
Holidays
- Two days off per week (as well as national holidays, New Year's break, etc.)
- Paid leave, congratulatory and bereavement leave, relax days, sick leave
Salary
- Annual salary paid in 12 monthly installments (including fixed overtime allowance)
- Based on skills, experience, and abilities
- Reviewed twice a year
Benefits
- Complete health and social insurance
- Incentive program
- Support systems, including those that benefit the employee’s family members
*See this page for details.
Support
- Relocation support
- Language learning support
- Translation/interpretation support
*See this page for details.