Job Description
As part of the Windows and Windows Cloud product group, the Customer Acceleration Team engages with Windows in the Cloud most strategic customers via data-driven customer/engineering feedback loop as part of their adoption of the service. We are looking for customer-obsessed individuals to drive positive product change through influencing product priorities, using customer listening and technical knowledge.
Come join a team focused on learning from deep technical engagement with customers to improve Azure Virtual Desktop (AVD) and Windows 365 and accelerate adoption of Windows in the cloud.
We are looking for a Senior Product Manager.
Work site
Up to 50% work from home
Travel
0-25%
Responsibilities
This customer-obsessed individual will engage directly with customers across these areas of responsibility:
Product & Service Insights: Working with the Windows Cloud engineering team, use your knowledge from enterprise customers and technical expertise to help guide the future direction of our product. Directly influencing product roadmap to build better products.
Ecosystem Enablement: Use your insights and knowledge from enterprise customers as well as broad technical subject matter expertise to train and enable our scalable deployment ecosystem. Driving investments within the ecosystem to build better products for our scale motion. Collaborate with key internal and external partners to identify their business and technical requirements to drive alignment and continuous improvements.
Qualifications
Successful candidates will demonstrate these skills and qualifications:
- Bachelor's Degree AND 5+ years experience in product/service/project/program management or software development
- OR equivalent experience.
- Ability to forge strong relationships with customers (Business Decision Makers, CSOs and IT Leaders), speaking on behalf of Engineering, helping them understand our value proposition and our services; direct experience working with customers is highly desired
- Work closely with other product managers, software engineers, and product marketing teams throughout the product development lifecycle to deliver best-in-class customer experiences.
- Experience in identifying product gaps and advocating on behalf of the customer to make our products even stronger with proven track record driving the prioritization of product improvements based on actual customer requirements.
- A willingness to travel to and work on-site at customer locations (as the position does require approximately 25% travel)
- Language skills, fluent in English and Japanese (writing and conversations)
Good to have skills:
- Demonstrated broad technical awareness & product knowledge across
- Microsoft 365 endpoint/desktop management (Expertise in the any of the following is advantageous: Windows 365, Intune, Microsoft Endpoint Manager, Configuration Manager, Azure Active Directory)
- Microsoft desktop virtualization (Azure Virtual Desktop, Remote Desktop Services)
- Microsoft Azure technologies, specifically networking and compute
- Demonstrated knowledge of the software development methodologies
About the Company
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. When we show up, we achieve more together.
Microsoft operates in 190 countries and is made up of more than 220,000 passionate employees worldwide.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.