Job Description
The “Account Executive” is an extremely important position for OPENTEXT Japan; this position is a senior position.
This position needs to cover Enterprise companies in Japan.
This position requires autonomy, strategic thinking, self-motivation and a can-do attitude.
Responsibilities
Skills & Experience Summary
- Responsible for all the business with “the Account”
- Instill the value of OPENTEXT services deeply into “the Account” to sustain the contracts and the revenue from them
- Direct Account Executive works with Solution Consultant, Marketing, Professional service to provide the best our value to the customer
- In order to respond to all the needs from “the Account”, the sales activities are to be based in OPENTEXT Tokyo office
- Planning, implementing, and executing of the business plan
- His/her responsibilities encompass sales, marketing, delivery of service, providing post-sales support, i.e. to become the strategic business partner for “the Account”.
Size, Scope & Complexity of the Management Challenge
- The candidate is mandated to complete all the initial sales training within 2 months from the starting date
- He/she is expected to master all the service line-ups, and the required general technical skills, and then will, with “autonomy”, engage in sales activities in synergy with the company’s sales strategy.
Changes, Upgrades or Improvements Required
- This successful candidate will be the account manager of the biggest client in Japan for OPENTEXT, therefore the attention and expectation on him/her is significantly high
- He/she is mandated to contact/interface with the Global Management Team for establishing mid-long term business strategies, as well interact and report to them as frequently as possible.
Problems to Be Solved
- Have a clear picture of the business of “the Account” from a wider perspective, and present proposals to contribute to the growth of “the Account” strategically
- Be accountable for the superiority of OPENTEXT services in terms of both technology and business
- Establish and maintain a good business relationship with “the Account”
Qualifications
Interpersonal/Team Skills Required
- The current Solution Consultant is your partner, and it is essential for you to build a strong relationship with him in a short period of time in order to achieve the business goals
- In the Sales team, multi-lateral communication and cooperation with the team members is important to achieve the annual target as one team. Proactive and purpose-oriented actions are required. It is equally important to build trust and relationships with other business units.
Creative & Strategic Job Requirements
- It would be necessary to analyze the competitor to make a strategic business plan, and to adopt the best tactical strategy. In order to do that, it is also important to have a clear understanding of the global economy and industries.
Key Essential Traits
- Proven sales strategist and performer
- Strong solution selling skills with a proven track record of developing business within Japan’s large, traditional organizations
- Past success with driving business at the “C” level
- Knowledge of Document and Content Management
- Proven success building and developing a business of a similar size and scope, with a can-do attitude
- Ability to build long-term business, by offering an excellent customer experience
- A team player who realizes the benefits of internal organizational infrastructure support
- Accustomed and motivated to reporting to an overseas senior executive.
About the Company
OpenText is a world leader in Information Management, helping companies securely capture, govern and exchange information on a global scale. OpenText solves digital business challenges for customers, ranging from small and mid-sized businesses to the largest and most complex organizations in the world.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.