Job Description
We are seeking an Account & Project Manager to deliver stellar experiences to our clients, manage stakeholder relationships, and effectively oversee our internal team's workload and deadlines. In this role, you will serve as the primary point of contact for clients and stakeholders while managing multiple projects from inception to completion.
Employment Type: Part-time employee (3-month probationary period)
Salary:
Monthly income: 150,000 - 200,000 JPY (based on experience and skills, for 80 hours per month)
Responsibilities
- Managing multiple client projects simultaneously
- Acting as the main point of contact for clients (media and brand teams) and related agencies
- Collecting visual assets and managing delivery schedules
- Overseeing approval processes, gathering client feedback, and managing project progress
- Facilitating internal team communications and appropriate task allocation
- Ensuring project deadlines and client expectations are consistently met
- Maintaining high client satisfaction levels and fostering long-term relationships
- Contributing to strategic planning and establishing account and project management processes
Qualifications
- 3+ years of combined account and project management experience in a creative or design agency
- Japanese language ability (business level; at least N1)
- English language ability (business level)
- Project management certification preferred
- Familiarity with IT industry and design services
Ideal Candidate Profile:
- Resides in Japan and able to work during Japanese business hours
- Fluent in Japanese and English (business level in both languages required)
- Strong client relationship management and stakeholder communication skills
- Excellent multitasking abilities to manage multiple projects concurrently
- Customer-first mindset
- Strategic thinker with excellent execution ability
- Experience in team leadership and task delegation
- Proficiency in using project management and client relationship management tools
- Self-motivated with a proactive approach
- Ability to think on feet and remain calm under pressure
- High attention to detail and follow-through on commitments
About the Company
SKYDEA Inc. is a digital design team featuring members with experience from Silicon Valley and Boston. As a UX design company headquartered in Tokyo, we are dedicated to connecting Japan with the world.
Company Information
- Company Name: SKYDEA Inc.
- Established: August 20, 2018
- Headquarters: Room 208, 9-2-13 Akasaka, Minato-ku, Tokyo 107-0052
- Number of Employees: 13
Work Location
- Primarily remote work
- Ability to attend face-to-face meetings and conferences in Tokyo when necessary
Working Hours
- Flexible (no core time)
Holidays and Leave
- Complete two-day weekends (Sat-Sun), public holidays
- New Year and summer vacations
- Paid leave (10 days after 6 months, increasing with tenure)
Benefits
- Transportation allowance (with upper limit)
- Employee training programs
The following benefits apply after conversion to full-time employment:
- Social insurance (health, pension, employment, workers' compensation)
- Regular health check-ups
Career Path
- Possibility of conversion to full-time employment based on performance after the 3-month probationary period
- Full-time employees will have access to more comprehensive benefits and career development opportunities
Selection Process
Document screening → First interview → Second interview → Final interview