Job Description
The role will primarily focus on delivering implementations & integrations.
Technical project managers may additionally be required to produce cross-training materials in the agreed, standardised formats; take on primary & secondary responsibilities when delivering implementations & integrations with other team members; and engage in product UAT cycles.
Technical project managers at all levels are expected to collaborate with other members of professional services, and other internal teams, in order to deliver implementations & integrations.
Responsibilities
Implementation & Integration
- Deliver implementations & integrations for multiple project types across the services (currently limited to ex. Traiana services) offered within the FX&S pillar at OSTTRA
- Hand over to the operations teams once live
- Day one check in with the customer
- Finalising readiness to migrate to production, and liaising with the relevant counterparties (as required)
- Undergoing the UAT phase with the customer directly, unilaterally identifying issues, investigating those issues, and resolving those issues with the relevant internal or external team
- Gathering & setting up all required static data in UAT & production (as required)
- System configuration in UAT and production environments
- Connectivity & integration set up in the product
- Connectivity & integration set up in IC and/or Adapters
- Coordinate the development of the transformer based on the spec provided by Solution Design
- Create any required routing in IC
- Ensure that all integration changes & set ups undergo the required 4-eye checks prior to deployment in production
- Ensure all integrations follow the integration standards outlined
- Work effectively as part of a professional services project team on each implementation and/or integration, alongside a project manager and solution design manager
- Work effectively with key internal stakeholders outside of professional services during the implementation and/or integration, such as the connectivity team, product or development teams
- Demonstrate a positive customer experience during implementations & integrations, regardless of whether the Technical Project Manager leads discussions or is working behind the scenes on items
- Update the PSA system (e.g. Monday.com) on a daily basis so that the project manager has the correct information on project status, risks, issues and dependencies
- Creating and tracking UAT plans
- Ensure all required implementation & integration documentation is produced in the standard formats defined, and is made available prior to the point of go-live, including the operations handover material
- Effectively manage time so that tasks are completed by the expected due date
Cross-Training
- Create cross-training materials in the pre-defined standardised formats on implementation & integration processes for project types
- To lead implementation & integrations as a primary resource, while developing a secondary resource
- Develop new core skills, and take on new project types
- To assist a primary resource during implementation & integrations, while acting as a secondary resource
- Where necessary during the professional services restructure, assist with other teams in their cross-training priorities and needs
Teamwork
- Responsive, collaborative and engaged with the internal project management team assigned to each implementation and/or integration
- Engage, be open and be objective in post-project retrospectives to develop the team further
Product UAT
- Executing the required UAT runbook
- Operations Escalations
- Act as an escalation point for certain project types / services from a technical project management perspective
Qualifications
- Knowledge of a message formats such as FIX, XML, JSON or CSV
- Work effectively as part of a team
- Ability to define and document detailed workflow processes
- Process-oriented with excellent organisational skills
- Ability to fulfil required project tasks in a timely
- Customer facing skills
- Creative problem solver
- Excellent verbal and written communication skills
- Understanding of the services offered by the OSTTRA FX & S pillar
About the Company
S&P Global Ratings is the world’s leading provider of independent credit ratings. Our ratings are essential to driving growth, providing transparency and helping educate market participants so they can make decisions with confidence. We have more than 1 million credit ratings outstanding on government, corporate, financial sector and structured finance entities and securities. We offer an independent view of the market built on a unique combination of broad perspective and local insight. We provide our opinions and research about relative credit risk; market participants gain independent information to help support the growth of transparent, liquid debt markets worldwide.
About OSTTRA
Candidates should note that OSTTRA is an independent firm, jointly owned by S&P Global and CME Group. As part of the joint venture, S&P Global provides recruitment services to OSTTRA - however, successful candidates will be interviewed and directly employed by OSTTRA, joining our global team of more than 1,200 post trade experts.
OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group.
With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement.
Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.
What’s In It For You?
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference,
For more information on benefits by country visit: https://www.spglobal.com/en/careers/our-culture/
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.