Senior Consumer Growth Manager, Category Management, Grocery & Retail

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Job Description

About the team:

Since launching in Japan in 2016, Uber Eats has become deeply rooted in the local food culture, both shaping and celebrating it, and helping small and large businesses connect with customers 2022 brings a new chapter of the Delivery story, our vision is to 'deliver anything, to anyone, at anytime' and our goal is to make Uber a daily essential in people's life.

#GoGetIt UberEats has been a market leader in Online Food Delivery for the past 7 years, and today, we live in a world where consumers expect an on demand service across more than just food delivery. At Uber, we take pride in our ability to shape our business to not only meet consumer expectations, but to enhance their lived experiences through our platform’s capabilities. We have brought this mindset to our efforts in the delivery of grocery, alcohol, convenience and more under the umbrella term, ‘Grocery & Retail’.

This also includes partnering with e-commerce businesses in their last mile delivery, via the Uber Direct product. The Grocery & Retail Team has the exciting task of growing the new retail segments to be our next $10B business, helping merchants through the digitalisation of their industry, and consulting with them on how to embrace digital transformation, and maximise it for their business.

Responsibilities

• Strategy development: Create and execute a merchandising strategy, including platform-wide pricing and category strategies, and merchant specific growth plans, working directly with merchants to advise on and develop joint business plans
• Content optimisation: Drive in-app merchandising and content strategy, including planning, creation and A/B testing of curated content to optimise performance of full-funnel channels
• Product: Work with Product teams to identify and guide the development of new features based on business and consumer needs; project manage cross-functional work streams for key product roll-outs
• Analytics & Insights: Track and evaluate key metrics to measure the impact of merchandising initiatives on user engagement, conversion and gross bookings.
• The right candidate will be highly analytical, with strong negotiation, communication and sales skills, excellent in planning, execution, project and stakeholder management. Must have a #gogetit mindset.

Qualifications 

Experience you’ll need:

• 10+ years of relevant experience in merchandising, category management,
• English business proficiency mandatory.
• Japanese fluency is required for this position.
• SQL proficiency is highly preferred.

Preferred Experience:

• Comfortable with numbers, and can build robust financial models
• Strategic thinker, have an analytical mindset, and sharp business
• Excellent communicator and highly collaborative


• Customer and growth obsessed

About the Company

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now.

The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. We’ve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. We’ve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

What's in it for you?

Uber's culture and values are at the core of everything we do, so that our employees can better understand who we are and what it’s like to work at Uber today. We pride ourselves on the amazing team we’ve built. The driver behind all of our growth, our bold and disruptive brand, and the game changing technology we bring to life is the people that make Uber an inclusive, diverse & fully international workplace! #OneUber

Doing your best work means being your best self. We offer a wide range of benefits and perks that are uniquely Uber to support your health and wellbeing. These benefits have been designed with # DoTheRightThing in mind, supporting the whole you and the way that you work best.